FAQs

Orders & Shipping

Where is my order?
  • You’ll receive an email with tracking as soon as your item ships.
  • You can also check your order anytime using the Track Order page in the Support menu.
How long does shipping take?
  • Most orders arrive within 6–16 business days depending on the product and supplier.
Why does shipping vary?
  • We work with multiple U.S. and international fulfillment centers. Delivery times differ depending on the supplier and carrier.
Who fulfills my order?
  • Your items are fulfilled by our trusted partners, depending on the product type. You’ll receive an email with full details once your order ships.
When will I receive tracking information?
  • Tracking is emailed automatically as soon as your package ships. Please allow 24–48 hours for tracking to update.

How much does shipping cost?
  • Shipping is calculated based on your location and the items in your order. You’ll always see the full shipping cost at checkout before completing your purchase.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.